Trust & safety

A dense, scam-free marketplace by design

NYC roommate hunting is full of fakes, bots, and ghosting. Jilo replaces it with hard trust gates and intentional messaging, so the people you see are real and reachable.

Carrier lookup

Every phone number is checked against carrier data to block VOIP and landline burner accounts before they ever reach the feed.

Stripe Identity

Government-ID verification is required before you can post a listing or send a first message, so the person you match is the person you meet.

Photo safety AI

Automated Google Vision screening flags unsafe or misleading photos and keeps profiles authentic.

Five-chat limit

Active conversations are capped at five. Confirm a fit or decline to open the next, which keeps messaging intentional and ghost-free.

Privacy controls

Incognito mode, hide-in-discover, and blocklists put you in control of who can see and reach you.

Reporting & blocking

One tap to report or block anyone. Our team reviews reports and removes bad actors from the marketplace.

Community guidelines

Jilo only works if everyone shows up honestly. By using Jilo you agree to:

  • Be honest. Use real photos, a real name, and accurate budget and move-in details.
  • Be respectful. No harassment, hate speech, or discrimination of any kind.
  • Keep it safe. Never share financial information or send deposits before verifying a listing in person.
  • No spam or solicitation. Jilo is for finding roommates, not selling services.

See something off? Report it and our team will review it.